Business Process Enhancement (BPE)
"It is not that successful companies have estimable processes but companies are successful because of their estimable processes."
In today's dynamic market, corporates increasingly face more complex business issues and need to rapidly change to keep pace with volatile market. As competition grows and a larger number of industries head for a shakeout, improving business process performance (efficiency and effectiveness) is a survival imperative. Particularly, how companies manage their suppliers, customer relationships, and employees is radically changing, smart process is a key driver of business success. Moreover, as companies grow in size, processes become more and more complex and you need someone specialized to look after them. This is where we come into picture, Milliicent knows successful companies compete and succeed through the sophistication of their processes. Successful businesses frequently renew their core business processes, either to gain additional performance or to re-vamp their deficiency or inconsistency or to achieve their true potential.
Milliicent provides a proven and reliable way to visualize, analyze and re-design your core business processes to meet today's challenges. Current processes are modeled and measured, then re-designed in light of clearly stated objectives. Concrete deliverables are produced, refined and validated at each step in an accelerated and action-oriented process improvement project.
Milliicent's BPE product addresses the following issues that are often the focus of senior management attention:
- Improving customer satisfaction
- Improving throughput performance
- Reducing process cycle time
- Reducing process cost
- Enhancing quality of delivered service
- Incorporating flexibility in processes
- Effective resource utilization
- Ease of operation
- Clear control on operations
Most Management teams realize that developing and implementing improvement initiatives take up a significant amount of their time and effort. By engaging an external consultant, they are able to ensure that the initiative does not lose steam after the initial hype, as so often happens when these initiatives are taken up internally.
The typical business benefits of BPE include the tangible and the intangible Profitability improvements range from 50% improvement to over 150% improvement.