Operational Excellence Training
Niche Training
Soft Skill Training
BPO Training
Types of Trainings | Topics covered |
Operational Excellence Training |
Lean |
Six Sigma |
Change and Organizational Management |
Profit Improvement Initiatives |
Process Improvements & Management |
Project Management, planning and estimation |
Statistical Process Control |
|
Communicative English |
Developing Pronunciation |
Basic English Grammar |
Advanced English Grammar |
Vocabulary |
Advanced Vocabulary |
Group activities |
Personal Grooming |
Listening skills |
Debate |
Reading accuracy with neutral accent |
Role play & Voice Recording |
Voice Clarity |
Advanced Extempore & Impromptu |
Group discussion skills & practice |
Public speaking |
Presentation skills |
Confidence Building |
Mind power training |
Developing leadership skills |
|
Voice & Accent |
Induction training |
Telephonic Etiquette |
Tongue Twisters & Mouth Exercise |
Voice Modulation & Intonation |
Accent Neutralization |
|
Soft Skill Training |
Selection & Interviewing Skills |
Advanced Selling Skills |
Talent Management |
Leadership |
Corporate Grooming & Etiquette |
Thriving in Change |
Decision Making & Taking Ownership |
Motivating & Inspiring |
Discover the Leader in You (inclusive of Emotional Intelligence & self awareness) |
Handling Customer Complaints |
Customer Relationship Management |
Mentoring & Coaching |
Turn Obstacles into Opportunities |
Strategic Thinking |
Emotional Intelligence |
Personal Effectiveness & Time Management |
Train the Trainer |
Attitude for excellence |
Effective Delegation |
Advance Business Writing Skills |
Emotional Intelligence to achieve success in personal & professional life |
Managerial Effectiveness |
Effective Business Communication Skills |
Presentation Skills |
Personality Development |
Team Building |
Creativity & Innovation |
Interpersonal Skills |
Business Meetings |
|