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Operational Excellence Training

Niche Training

Soft Skill Training

BPO Training

Types of TrainingsTopics covered
Operational Excellence Training
Lean
Six Sigma
Change and Organizational Management
Profit Improvement Initiatives
Process Improvements & Management
Project Management, planning and estimation
Statistical Process Control
Communicative English
Developing Pronunciation
Basic English Grammar
Advanced English Grammar
Vocabulary
Advanced Vocabulary
Group activities
Personal Grooming
Listening skills
Debate
Reading accuracy with neutral accent
Role play & Voice Recording
Voice Clarity
Advanced Extempore & Impromptu
Group discussion skills & practice
Public speaking
Presentation skills
Confidence Building
Mind power training
Developing leadership skills
Voice & Accent
Induction training
Telephonic Etiquette
Tongue Twisters & Mouth Exercise
Voice Modulation & Intonation
Accent Neutralization
Soft Skill Training
Selection & Interviewing Skills
Advanced Selling Skills
Talent Management
Leadership
Corporate Grooming & Etiquette
Thriving in Change
Decision Making & Taking Ownership
Motivating & Inspiring
Discover the Leader in You (inclusive of Emotional Intelligence & self awareness)
Handling Customer Complaints
Customer Relationship Management
Mentoring & Coaching
Turn Obstacles into Opportunities
Strategic Thinking
Emotional Intelligence
Personal Effectiveness & Time Management
Train the Trainer
Attitude for excellence
Effective Delegation
Advance Business Writing Skills
Emotional Intelligence to achieve success in personal & professional life
Managerial Effectiveness
Effective Business Communication Skills
Presentation Skills
Personality Development
Team Building
Creativity & Innovation
Interpersonal Skills
Business Meetings